Welcome to Auphan's Total Support Solutions
We are focused on the success of your business and offer a total support solution after your purchase to maintain your systems.
About Technical Support
We provide 24- hour support all year round resolving technical or hardware questions and issues. At Auphan Software our support services have the same priority as our technical innovations. We offer premium support and it’s included as part of our service to help you and your business.
Current Customers please contact 1-888-618-6688 for support and inquires.
Contact Us.Key FeaturesSupport and Maintenance | Auphan Software |
Software Updates, Maintenance, Features, Reports |  |
24/7 Live Support |  |
Web-Base Remote Support |  |
Phone |  |
Email |  |
Hardware Warranty and Replacement (while on support)* |  |
Emergency Onsite Support** |  |
Risk Prevention Database Backup |  |
Multi-user Remote login from anywhere (No third party program) |  |
Basic incident handling (other services unrelated to basic support) |  |
Access to Support and Learning Resources Online |  |
Initial Setup and Installation |
Onsite Installation |  |
Onsite Employee and Manager Training |  |
Remote Training and Installation |  |

All calls are handled immediately on the spot, as they come in

Our goal is to resolve urgent issues immediately and ensure it does not reoccur again

We provide best practice advice to assist you in your ongoing operations as our software changes to meet your needs
*Hardware Warranty while on support
**Within our service areas and extra charges may apply